What’s the estimated delivery time, and how is it calculated?

The estimated delivery time (EDT) is a delivery time prediction. We follow a simple equation to calculate EDT:

estimated fulfillment + estimated shipping = estimated delivery time

Our average order fulfillment takes 2–5 business days for all production techniques.

We consider the current order volume and our fulfillment capacity when calculating our estimated fulfillment time. Similarly, estimated shipping times are calculated according to our vendors historical shipping data for deliveries to your area or selling region.

But the estimated delivery time is just an estimate, not a guarantee. Here are some of the reasons why an order might arrive past its EDT:

• Issues with print or embroidery files

• Products being out of stock

• Shipping related delays like failed delivery attempts, service disruptions, or harsh weather conditions

Nonetheless, we work hard to meet our delivery estimates with each order. 

If you’re ever in a situation where the EDT has passed, please wait a bit longer. Then, once 5 business days have passed, get in touch with us via email, and we’ll take a look.

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We want you to be happy with your dance apparel and accessories. However, we understand that sometimes things don't work out as planned. This policy outlines the conditions under which you can return Beat Street Dance Studio merchandise.

 

General Return Policy

• We accept returns for unworn, unwashed, and undamaged merchandise within 30 days of receipt.

• We do not accept returns for buyer's remorse.

• Returns of merchandise (excluding face masks) and size exchanges are offered at your discretion and expense.

• Face masks cannot be returned due to hygiene reasons.

• Merchandise must be returned with original tags attached.

• Used merchandise will not be accepted.

Claims for Misprints/Damage/Defects

• Any claims for misprinted, damaged, or defective items must be submitted within 30 days of receiving the product.

• We will cover the cost of returning and replacing these items.

Lost Packages

• Claims for packages lost in transit must be submitted within 30 days after the estimated delivery date.

• We will work with you to locate the package or issue a replacement.

How to Return an Item

• To initiate a return, please Contact Us Here. We will provide you with further instructions.

• Please do not return items directly to the address on the package.

Return Shipping Costs

• You are responsible for covering the cost of return shipping unless the mistake was ours (e.g., wrong item shipped).

Incorrect Address

• If you provide an incorrect shipping address, you will be responsible for the cost of reshipping the item once we have confirmed a corrected address.

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Additional Information

• We reserve the right to deny returns that do not meet the above criteria.

• This policy is subject to change without notice.